Compared to the well known software
houses, we are a relatively small company.
Our
business is growing and we are keen to welcome new
customers. Our growth will not, however, be at the
expense of providing a professional, efficient, friendly
and personal service.
We enjoy strong personal
relationships with our customers and provide immediate
response to customer queries. Our staff know our
customers and you an be assured that when you need to
call us, the phone will be answered by someone who can
and will help you.
We are always willing to visit our
customers and hold regular “steering group” meetings
which provide a valuable forum for the views of our
customers to be aired and addressed. We like to think of
our customers as being “members of a club”.
Being partly owned by 25 brokers
ensures that we are constantly focussing on the needs of
our customers and keeping close to developments in the
insurance broking world. This means that we don’t tell
you what we think you want – you tell us.
We don't
charge for system enhancements such as our new FSA and
Document Management Modules, except where we incur Third Party
costs.
