The
product is extremely intuitive and we have found that
users master the basics very quickly.
Training
is undertaken on-site, at our offices or at a central
location for group sessions.
Training staff are our support
staff also giving clients a personal, ongoing
relationship. This has been highlighted as a substantial
benefit and our clients appreciate the value of our
friendly and efficient mode of operation.
We support
our product via our helpline, email or our new live
support module based in the Customer Support section of
our webpage.
Additionally, we have introduced a
Forum, which enables clients to discuss and possibly
answer any non system queries. In actual fact, most of
the system queries are handled extremely well by client
to client queries and chats.
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